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SHIPPING & DELIVERY POLICY

 

Last updated August 19, 2022


 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

In-Store Pickup

 

In-store pickup is available for all purchases. Pickups are available Thursday through Tuesday from 10 AM to 7 PM.

 

Free Shipping

 

We offer free Standard shipping on orders over $49.95.

 

Expedited Shipping Fees

 

We also offer expedited shipping within 1 to 2 Business Days at the following rates:

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  • 1 lbs - $10.00

  • 5 lbs - $12.50

  • 10 lbs - $15.00

  • 15 lbs - $15.00

  • 20 lbs - $20.00

  • 25 lbs - $20.00

  • 50 lbs - $25.00

  • 50+ lbs - $30.00

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If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

HOW IS MY SUBSCRIPTION FULFILLED?

 

If you are buying a subscription then we will deliver on: Each month on the day you selected in your account.

 

Subscriptions last until canceled. To cancel a subscription, navigate to the subscriptions page in your user account.

 

DO YOU DELIVER INTERNATIONALLY?

 

We do not offer international shipping at this time.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

 

Orders only ship on Business Days (Thu-Tue), during business hours (10 AM to 7 PM). Orders placed after closing will not be handled until the following Business Day.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

QUESTIONS

 

If you have any questions concerning our shipping and delivery policy, please contact us at:

 

(779) 970-5943

luna@clutchhutchaviary.com

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